Where water appears is not always where it enters
Water can travel along timbers, membranes and other surfaces before becoming visible indoors. Describe the symptom rather than assuming which tile or detail has failed.
Everso Local advice · Roofing
Roof leaks and repairs: what to check before calling a roofer
A practical guide to roof leaks, visible symptoms and the information that helps a roofer diagnose a problem. This guide is designed to help you have a better first conversation and make a more informed decision, not to replace assessment by an appropriately competent professional.
Record when the problem happens
Heavy rain, wind direction, prolonged rain or condensation conditions can provide useful clues. Photos of internal staining and safely visible external damage are helpful.
Avoid unsafe inspection
Do not climb onto a roof to diagnose a leak. Ground-level photographs, loft observations where safely accessible and a clear description are enough to start.
Questions customers commonly ask
Does a roof leak always mean I need a new roof?
No. Leaks can arise from local defects, flashings, coverings, gutters or penetrations. The appropriate repair depends on condition and cause.
What should I send with a roofing enquiry?
Your postcode, roof type if known, photos, where water appears and when the problem occurs are useful.